Last Updated: January 1, 2026

EC77 Privacy Policy – Our Commitment to Protecting Your Data

Your privacy is our top priority at EC77. When you use our platform, we are fully transparent about what data we collect, how it is used, and how it is kept secure.

256-Bit SSL Protection Data is never sold Fully in Bengali
Our Security Standards
Data Encryption99%
Payment Security100%
Third-Party Sharing0%
Identity Verification Security98%

Why Is Your Data Safe with EC77?

We do not treat your personal data as our asset — it belongs to you. We are simply its custodians.

Military-Grade Encryption

All your data is protected with 256-bit SSL/TLS encryption — the same technology used by banks and government institutions, which is effectively impossible to crack even with today's most advanced supercomputers.

Data is never sold

EC77 never sells your personal data to any third party. We believe privacy is a fundamental right, not a commodity for advertising.

Restricted Use of KYC Data

Documents collected for identity verification are used solely for that purpose. This information is never used for marketing or any other purpose.

Secure Data Servers

Our servers are under 24/7 security monitoring. Regular security audits and penetration testing are conducted. Data backups are automatically stored on secured servers.

Payment Data Security

Your mobile banking PIN or card number is never stored on EC77's servers. The payment gateway operates on a completely separate, encrypted system.

Marketing Opt-Out

You can opt out of promotional messages or notifications at any time. We do not believe in sending unsolicited communications. Respecting your preferences is our responsibility.

Table of Contents
1Data Collection 2How It's Used 3Data Sharing 4Cookie Policy 5Data Retention 6Your Rights 7Privacy of Minors 8Security Measures 9Policy Updates 10Contact
1. What Information Do We Collect?

When you create and use an account on EC77, we collect certain types of information. This is always for the purpose of improving our services and keeping your account secure.

Information Collected Directly from You:

Data Type Purpose Required?
Full Name Account Identity & KYC Verification Yes
Mobile Number Login, OTP Verification & Communication Yes
Date of Birth Age Verification (18+) Yes
National ID Number KYC Verification & Withdrawal Approval Yes for Withdrawal
Mobile Banking Number Transaction Processing Yes, for transactions
Email Address Notifications & Account Recovery Optional

Automatically Collected Information:

  • IP address and device type (for security monitoring purposes).
  • Browser type and operating system version.
  • Log data such as time spent on the site and pages visited.
  • Transaction history and gaming activity (used for account dispute resolution).
We never collect your mobile banking PIN, password, or card number. If you are ever asked for such information, it is fraudulent — please contact our support team immediately.
2. How Is Your Information Used?

EC77 uses your data only for specific, defined purposes. We never misuse the information we collect.

  • Account Management: For registration, login, password reset, and identity verification.
  • Transaction Processing: To process deposits and withdrawals securely.
  • Customer Support: To quickly resolve your complaints, questions, and issues.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Compliance: To comply with applicable laws and respond to lawful requests from authorities.
  • Service Improvement: To analyze user experience and improve the platform.
  • Promotional Communications: To inform you about offers and bonuses, only with your consent.
We are fully transparent about our Privacy Policy. For any questions, write to us at support@ec77.online.
3. Data Sharing & Third Parties

EC77 never sells your personal data. However, limited information may be shared with trusted partners as necessary to operate our services.

Situations where your information may be shared:

  • Payment Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the minimum information necessary to process a transaction.
  • KYC Verification Services: Trusted third-party services are used for identity verification.
  • Legal Obligations: We may be required to disclose information under a court order or lawful directive from a government authority.
  • Fraud Prevention: Limited data may be shared with cybersecurity experts.

All third parties are bound by agreement to use this data solely for the specified purpose and not share it elsewhere.

4. Cookie Policy

The EC77 website uses cookies — small text files stored in your browser that help enhance your experience.

  • Essential Cookies: Required to maintain your login session and keep core site functionality running. Disabling these cookies will prevent the site from working properly.
  • Functional Cookies: Helps remember your preferences (language, theme, etc.).
  • Analytics Cookies: To understand which parts of the site are most used. This data is fully anonymized.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to stop working.
5. Data Retention Period

EC77 does not retain data beyond what is necessary. Retention periods depend on the type and purpose of the information.

  • Account Information: For as long as the account is active, and for 5 years after closure (for legal compliance).
  • Transaction Records: 7 years from the last transaction (as required by financial regulatory law).
  • KYC Documents: Up to 5 years after account closure.
  • Support Conversations: 2 years from last contact.
  • Cookies & Session Data: Automatically cleared when the session ends.

After the specified period, data is securely and permanently deleted.

6. Your Privacy Rights

As an EC77 user, you have the following rights over your personal data:

Right to Access
You may request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate information.
Right to Erasure
You may request deletion of your data unless we are legally required to retain it.
Right to Restrict Processing
You can opt out of marketing communications at any time.
Right to Data Portability
You may request a copy of your data.
Right to Lodge a Complaint
You may file a complaint with us or the relevant authorities for any privacy violation.
To exercise any of your rights, email us at support@ec77.online. We will respond within 7 business days.
7. Privacy of Minors

EC77 strictly does not collect information from or provide any services to anyone under the age of 18.

  • Age verification is mandatory at the time of registration.
  • KYC verification will be conducted if there is any suspicion of underage use.
  • Any account identified as belonging to a minor will be immediately suspended and all associated data will be deleted.

If you believe a minor is using this platform, please notify our support team immediately.

8. Security Measures

EC77 uses industry-leading security technology to protect your data.

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • 24/7 Security Monitoring: Suspicious logins or transactions are detected automatically.
  • Regular Audits: Third-party security experts regularly audit our systems.
  • Data Segregation: Different types of data are stored on separate, secured servers.
  • Staff Training: Only authorized personnel can access specific data.
What You Can Do: Use a strong password, keep 2FA enabled, and report anything suspicious to us right away.
9. Changes to the Privacy Policy

EC77 may update this Privacy Policy as needed. For significant changes, we will notify you via your registered mobile number or email.

  • The date of each update will be noted at the top of this page.
  • Continued use of the site after an update constitutes acceptance of the revised policy.
  • If you do not agree with our policy, you may request to close your account.

We recommend checking this page regularly, especially if you are an active EC77 user.

10. Contact & Complaints

If you have any questions or concerns about our Privacy Policy, please reach out to us. We're always here to listen.

  • Email: support@ec77.online
  • Live Chat: Available 24/7 on our website or app.
  • Response Time: Via email within 48 hours.
Effective Date: This Privacy Policy is effective from January 1, 2026.

Privacy FAQ

No, EC77 never sells your personal data to any third party. We only share limited information with partners essential to operating our services, and even then, strict confidentiality agreements are in place.

Your national ID information is protected with 256-bit encryption and used solely for KYC verification. Only authorized personnel have access to this data. It is never used for marketing or any other purpose.

Due to legal and financial regulatory obligations, certain data (transaction records, KYC documents) is retained for a specified period even after account closure. Once that period expires, it is permanently deleted.

Absolutely not. EC77 never collects or stores your mobile banking PIN, password, or card number. All payment processing takes place through a completely separate encrypted gateway. If anyone asks for this information, it is fraud.

Absolutely. You can opt out of promotional SMS and notifications at any time through your account settings or by contacting support. Only critical account security messages will continue to be sent.
Your Data Is Protected

Get Started on a Secure Platform Today

Your data is completely safe with EC77. Now that you've read our Privacy Policy, go ahead and register with confidence — and enjoy Bangladesh's most trusted gaming experience.

Register for Free Log In

By registering, you agree to our Terms & Conditions and agreeing to our Privacy Policy. For users aged 18+ only.

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